Signing Up and Account Setup

This guide will walk you through creating your Stride Campus account and setting up your profile.

Creating Your Account

Step 1: Access the Sign-Up Page

1. Visit the Stride Campus homepage
2. Click the "Get Started" button
3. You'll be redirected to the authentication page

Step 2: Choose Your Sign-Up Method

Stride Campus offers multiple ways to create your account:

Option A: Email Sign-Up

1. Enter your school email address
2. Create a strong password
3. Confirm your password
4. Click "Create Account"

Option B: Social Sign-Up (if available)

1. Click on your preferred social platform
2. Authorize Stride Campus to access your basic profile
3. Your account will be created automatically

Step 3: Verify Your Email

1. Check your email inbox for a verification message
2. Click the verification link in the email
3. If you don't see the email, check your spam folder
4. Return to Stride Campus and try logging in

Important: You must use a valid school email address (ending in .edu or your school's domain) to join the platform.

Account Setup

Profile Information

After verifying your email, you'll be prompted to complete your profile:

Username

• Choose a unique username (this will be your public identifier)
• Username can contain letters, numbers, and underscores
• Cannot be changed more than once per month
• Make it memorable and professional

Profile Picture

• Upload a clear photo of yourself
• Supported formats: JPG, PNG, GIF
• Maximum file size: 5MB
• You can change this later in your settings

Bio

• Write a brief description about yourself
• Include your major, interests, or goals
• Keep it professional but friendly
• This helps other students connect with you

School Information

• Select your school from the dropdown
• Choose your major or field of study
• Add your graduation year (optional)
• This helps you find relevant spaces and resources

Privacy Settings

Profile Visibility

• Public: Other students can see your profile
• Friends Only: Only your connections can see your profile
• Private: Only you can see your profile

Notification Preferences

• Choose which notifications you want to receive
• Set your preferred notification schedule
• Enable/disable email notifications
• Configure push notification settings

Account Verification

School Email Verification

Stride Campus requires school email verification to ensure only students can join:

1. Automatic Verification: Most .edu domains are automatically verified
2. Manual Verification: Some schools may require manual verification
3. Alternative Verification: Contact support if you don't have a school email

Identity Verification

For additional security and features, you may be asked to:

1. Upload Student ID: Provide a photo of your student ID
2. School Confirmation: Verify your enrollment status
3. Additional Documentation: Provide other proof of student status

Troubleshooting Sign-Up Issues

Common Problems

Email Not Received

• Check your spam/junk folder
• Wait 5-10 minutes for the email to arrive
• Try requesting a new verification email
• Contact support if emails still don't arrive

School Email Not Recognized

• Make sure you're using your official school email
• Check if your school is in our database
• Contact support to add your school if needed
• Provide alternative verification if necessary

Account Creation Failed

• Check your internet connection
• Try refreshing the page
• Clear your browser cache
• Try a different browser
• Contact support if the issue persists

Username Already Taken

• Try variations of your desired username
• Add numbers or underscores
• Consider using your full name
• Check availability before submitting

Security Best Practices

Password Security

Create a Strong Password

• Use at least 8 characters
• Include uppercase and lowercase letters
• Add numbers and special characters
• Avoid common words or personal information
• Don't reuse passwords from other accounts

Password Management

• Use a password manager if possible
• Never share your password with others
• Change your password periodically
• Enable two-factor authentication if available

Account Security

Protect Your Account

• Log out when using shared devices
• Don't share your login credentials
• Be cautious of phishing attempts
• Report suspicious activity immediately

Regular Maintenance

• Keep your profile information current
• Review your privacy settings regularly
• Check your account activity periodically
• Update your contact information as needed

Getting Help

If you encounter any issues during sign-up:

1. Check our FAQ for common questions
2. Contact Support for personalized assistance
3. Use Live Chat for immediate help
4. Email Support for detailed issues

Next Steps

Once your account is set up:

1. Complete Your Profile: Finish setting up your account
2. Join Your First Space: Start participating in campus communities
3. Explore Features: Learn about all available tools
4. Get Help: Find answers to common questions

Welcome to Stride Campus! Your journey to better campus collaboration starts here. 🎓✨