Privacy Policy

Last updated: November 30, 2025

Your Privacy Matters

At Stride Campus, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data.

1. Information We Collect

Personal Information

  • Account Information: Name, username, email address, school affiliation
  • Profile Information: Bio, profile picture, academic interests
  • Verification Data: School email verification, student status confirmation
  • Contact Information: Email address for notifications and support

Usage Information

  • Activity Data: Posts, comments, polls participation, resource sharing
  • Engagement Metrics: Likes, shares, follows, credit transactions
  • Device Information: Device type, operating system, browser information
  • Location Data: General location (country/region) for campus verification

Technical Information

  • Log Data: IP address, access times, pages visited, referring URLs
  • Cookies and Tracking: Session cookies, preference cookies, analytics data
  • Push Notification Tokens: Device tokens for mobile notifications
  • Error Reports: Crash logs and performance data

2. How We Use Your Information

Service Provision

  • Create and maintain your account
  • Verify student status
  • Enable campus community features
  • Process credit transactions
  • Provide customer support

Communication

  • Send important service updates
  • Deliver notifications and alerts
  • Respond to your inquiries
  • Send marketing communications (with consent)
  • Provide educational content

Platform Improvement

  • Analyze usage patterns
  • Improve user experience
  • Develop new features
  • Conduct research and analytics
  • Ensure platform security

Safety & Security

  • Prevent fraud and abuse
  • Enforce community guidelines
  • Protect user safety
  • Comply with legal obligations
  • Monitor platform integrity

3. Information Sharing and Disclosure

We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for commercial purposes.

Limited Sharing Scenarios

We may share your information only in the following circumstances:

  • With Your Consent: When you explicitly agree to share information
  • Service Providers: Trusted third parties who help us operate our service (hosting, analytics, email delivery)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Emergency Situations: To protect the safety of users or the public

Public Information

The following information may be visible to other users based on your privacy settings:

  • Your username and profile information
  • Posts and comments you make public
  • Resources you share in public spaces
  • Your participation in public polls

4. Data Security and Protection

We implement industry-standard security measures to protect your personal information:

Technical Safeguards

  • SSL/TLS encryption for data transmission
  • Encrypted data storage
  • Regular security audits
  • Access controls and authentication
  • Secure cloud infrastructure

Administrative Safeguards

  • Employee training on data protection
  • Limited access to personal data
  • Regular policy reviews
  • Incident response procedures
  • Third-party security assessments

Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities within 72 hours as required by law.

5. Push Notifications and Communications

We may send you various types of communications:

Types of Communications

  • Essential Notifications: Account updates, security alerts, service changes
  • Activity Notifications: Messages, comments, poll results, new followers
  • Campus Updates: Announcements from your school or campus spaces
  • Marketing Communications: New features, events, educational content (opt-in)

Your Control

You can control your communication preferences in your account settings:

  • Enable/disable push notifications
  • Set quiet hours for notifications
  • Choose notification types
  • Unsubscribe from marketing emails
  • Update your email preferences

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage:

Essential Cookies

Required for basic functionality, authentication, and security

Preference Cookies

Remember your settings and preferences

Analytics Cookies

Help us understand how you use our service

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect service functionality.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Control

  • View and update your profile information
  • Download your data
  • Delete your account
  • Control privacy settings
  • Manage notification preferences

Data Rights

  • Request data correction
  • Request data deletion
  • Object to data processing
  • Request data portability
  • Withdraw consent

How to Exercise Your Rights

To exercise any of these rights, contact us at privacy@stridecampus.com or use the settings in your account. We will respond to your request within 30 days.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:

Retention Periods

  • Account Data: Retained while your account is active and for 2 years after deletion
  • Usage Data: Retained for 3 years for analytics and service improvement
  • Communication Records: Retained for 1 year for customer support purposes
  • Legal Compliance: Some data may be retained longer to comply with legal obligations

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers:

  • Standard contractual clauses approved by relevant authorities
  • Adequacy decisions for countries with equivalent data protection laws
  • Certification schemes and codes of conduct
  • Consent for specific transfers where appropriate

10. Children's Privacy

Age Requirements

Our Service is designed for students aged 13 and above. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Sending an email notification to registered users
  • Displaying a notice in our mobile application
  • Updating the "Last updated" date at the top of this policy

Your continued use of our Service after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@stridecampus.com

Website: https://stridecampus.com

Address: Stride Campus Privacy Team, Nairobi, Kenya

Data Protection Officer: dpo@stridecampus.com

This Privacy Policy was last updated on November 30, 2025.